FAQS

Where is Inglewood Organic Chicken Farm?

Inglewood Organic is located just outside the township of Inglewood in the southern Darling Downs Region of Queensland, Australia

Where can I buy Inglewood Organic Chicken?

Look for a stockist near you through this store locator.

Are the chickens caged when in the sheds? And how much room do they have?

Once in the grow-out sheds the chickens are free-to-range with an adequate industry best amount of space.

How do we process our chickens?

Slaughter: We use a low voltage electrical system to stun birds prior to slaughter. A low-voltage electrical current, measured in milliamps, puts the birds in an unconscious state so that they are immobilized and insensible to pain when slaughtered then mechanically slaughtered.


Air Chilling
:The majority of Conventional and Free Range process methods involves a spin chilling step. In this step, the birds are tumbled in a chlorinated ice slurry bath to rapidly reduce the temperature of the product. During this spin chilling bath the chickens do absorb a percentage of chlorinated water. Quickly reducing the temperature allows mass production as the birds must be chilled before portioning can begin. Inglewood Farms is a certified ‘Organic’ establishment and we have chosen to process our birds without the spin chilling process, instead we have an air chill step where the core temperature is reduced without the incorporation of chlorine. This means we are unable to portion the birds immediately as we have to wait for the birds to “air chill” and we have made accommodation for this in our process. This is why Inglewood Organic chicken has a crisp and crunchy skin that browns well while cooking. Inglewood Organic chicken also does not leech excess water in the bag or while cooking because the birds are dry cooled by air chill methods.

It is a legislative requirement that all slaughter processes use chlorinated water to spray the carcass clean during process. Inglewood Farms complies with the legislative requirements to ensure our food is processed in a safe manner. But this is where our process differs from most, rather than spraying and submerging in chlorinated water, Inglewood Farms birds are sprayed, not submerged, with chlorinated water. We prefer the air chill process as we believe it provides a higher quality end product avoiding processes that cause the chicken to absorb the water used while processing.

Why is Inglewood Organic chicken more expensive than free range and conventional?

At Inglewood Organic, we feed our chickens a unique organic feed ration. The costs associated with this are significantly higher than conventional feed. This coupled with an increased cost of compliance to legislate animal welfare results in a notably higher production cost. We at Inglewood Organic believe the extra efforts are well reflected in the product quality.

Why are Inglewood Organic chickens white in colour?

Our processing facility at Inglewood Organic uses industry leading technology that uses a cooler water temperature that leaves the chickens outer layer of skin free from burning.

How do I know if the chicken is Organic or not?

We are certified by the ACO (Australian Certified Organic). Inglewood Organic is regularly audited to guarantee the integrity of our organic products.

What is the lifespan of the chickens?

With no growth promotants in the feed ration, Inglewood Organic chickens grow to maturity at nature’s pace, taking almost twice as long as other chickens. The organic way takes more time, more space and more care.

What are the chickens fed?

Our chickens eat organic feed which includes some grain grown on the farm, the grain is grown without use of chemical fertilisers, chemical pesticides or genetic modification. The feed provides the natural building blocks for healthy chicken development.

Do we put soy in our Feed?

We do have soy in our diet because it is an important part of building a protein rich diet which enables our chickens to be strong and healthy etc. We understand your issue and are unaware of any producer that does make a soy free chicken product. However we can recommend that our feed supplier, Country Heritage Feeds do make a Soy Free feed, in case you are in a position to grow your own.

Why is organic more expensive?

Organic is more expensive because it costs significantly more to produce, ensuring superior quality and no exposure to ‘quick fix’ chemicals. There is also a higher Animal Welfare Legislation standard which leads to increased cost of compliance.

Are chemicals used on Inglewood Organic Chicken Farm?

Inglewood Organic has a state of the art process of Air Chilling where chickens are chilled down over a period of four to six hours, they achieve a core temperature of 0 – 4c. In comparison the conventional industry uses a process of Spin Chilling where the chickens are dropped into a long tub of chlorinated iced slurry water, chilling down to core temperature in less than 5 minutes. Consequently as the chickens cool down the absorb water and will have up to 9% weight gain in water. Inglewood Organic certified organic chickens actually lose weight in the cooling process by 2% which enhances flavour and necessitates the need to cook the product slower.

What’s the difference between organic and free range?

View ‘Organic Vs Free Range‘ page.

Is organic actually free range?

Completely, being organic means that Inglewood Organic chickens are free-to-range on dedicated forage pastures. At night the chickens return to large purpose built sheds, where they are kept comfortable from the elements and safe from predators.

Are Inglewood chickens halal certified?

Inglewood Organic does not participate in the Muslim halal program. This means our plant does not slaughter chickens in the manner required to be halal certified and we do not pay any money to a halal endorsing body for the halal certification mark. It is important to note that this is a separate issue and does not effect the quality of the chicken we process – it only means we are not participating in the halal program. We have a modern, well designed processing plant that humanely slaughters our chickens and we are certified organic, registered with Safe Food QLD, AQIS accredited and also maintain HACCP and WQA certifications.

How is my chicken packaged and what is it made of?


MAP Packaging
At Inglewood Organic, we aim to keep all our product as fresh as possible and have therefore chosen the state-of-the-art packaging system called “Modified Atmosphere Packaging” or MAP.

It is well known that by exposing our food to ‘air’, microbes such as bacteria can make our food expire quickly and result in a wasted purchase. In order to keep our Inglewood Organic Chicken products as fresh as possible, we opt to remove the oxygen from the packaging and thereby change the ‘air’ or ‘atmosphere’ surrounding the meat; without the use harmful additives. “Modified Atmosphere Packaging” (MAP) allows us to do this by utilising a natural, inert gas compound which we use to flush out and replace the oxygen. This method significantly reduces the growth of any microbes on our fresh product and ensures the longevity of the chicken both in the supermarket and at home in your refrigerator. Therefore by modifying the surrounding ‘atmosphere’, our freshly packed chicken is protected from the air and this means you can be sure that our product is always kept at its best.

In contrast to the process of vacuum sealing a product, we aim to keep our chicken in protective packaging without the compression or rigidity of other packaging varieties. In our process, there is a regulated quantity of inert gas flushed through each pack and therefore a raised or flat top seal on your chicken pack is not related to the ‘freshness’ of the chicken.

We consistently monitor our packing process and are confident that we are using a safe and simple technique that keeps the bacteria at bay, ensuring you receive a premium product, ready to be cooked and enjoyed. Better for you and your family.

Recyclability

As an Australian Certified Organic producer, at Inglewood Organic we are consciously aware of the impacts that farming and production practices can have on the environment. This is best represented by our commitment to Organic production – going above and beyond our certification requirements – as well as actively seek out ways to improve our environmental sustainability whilst still remaining competitive in the marketplace.
In conjunction with our operations, ensuring our Organic Chicken is protected, thereby fit for consumption by consumers, is a priority. In order to for this to occur, we seek out Food Safe accredited packaging material that has been found to be safe, practical and smart. Creating an ethical balance between what is required and what is sustainable.

The materials we use in packaging vary between frozen and fresh product and as such, so too does the recyclability of some of the materials used. The preferred packaging material used is light, sheer and a slim design that has the desired result without creating an ‘overly packaged’ product and we therefore aim to keep it a very small percentage of the overall retail ready item.

The plastic film used to seal trays and package frozen product is designed to be versatile enough to mold around the various shapes of the chicken products held within them as well as keep moisture and air out. In this method, we provide further convenience for our customers by extending the time our product can be kept in the refrigerator; which in turn means that by increasing the shelf-life of our chicken, less food is thrown away as a result. This further reduces overall wastage of food and energy used in the production and supply of perishable goods. Utilizing this particular type of plastic does not result in a recyclable material, however new discoveries in food packaging occur regularly and we hope to see a more environmental substitute created in the future.
In order to receive fresh product, PVC trays are used and although these trays are a Recycling Code 7, not all councils have an established recycling facility for this type of plastic.
In regards to the bags used to safeguard our whole chickens, they are moisture and air tight which not only protects our Organic Chicken through the supply chain, but it provides a suitable close-fitting form that does not take up unnecessary space and is recyclable throughout Australia.

Over time as new technologies come to the fore, Inglewood Organic plans to trial these new products ensuring they are not only safe, but environmentally friendly as well. Thus improving our sustainability whilst reflecting our core values. Return to Good.